The Client team used to be on their toes once the client used to desire via various means i.e. SMS, email, phone call reg. their wish to invest in certain IPOS. They used to download each IPO application (because of its unique number). Then the data used to be filled manually, post that it used to be checked, signed by the designated authorities, and sent via a runner to the Bank. In case of a change in bid amount or information correction, the team had to take out multiple copies of the form and fill it out. All the records were distributed in physical and part softcopies.